Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password Devs
Review by Firefox user 15273621
Rated 2 out of 5
by Firefox user 15273621, 7 years agoI really like 1Password as a service, but this addon is severly lacking. The overall functionality is there, but several small hiccups make it rather cumbersome to use.
1) It displays a little icon in form fields that you can press to access its functionality. When 1Password is locked (after inactivity) clicking this icon does not in fact open 1password, but displays the message "use ctrl+period to open password". Why would I click the icon if opening 1password wasn't already what I wanted?! Maybe this is a security feature, I don't know? But then make the icon reflect whether 1pw is currently locked or not, so I don't waste time clicking this icon when most of the time doing so achieves absolutely nothing.
2) The 1pw dropdown interferes with firefox' native dropdown in annoying ways. After about one year of usage I still haven't figured out what makes the 1pw dropdown appear and what not.
3) Sometimes when the 1pw dropdown opens up, it makes the whole page jump/move vertically. What's that about?
There are other glitches like this depending on how sites are programmed. Sometimes it's 1pw filling in the fields that makes the whole page jump too.
4) As others have said: It would make a lot more sense if a new password could be saved AFTER the sign up process on a site.
5) There is no way to customize the password generator as there is for exampe in the Android app. If the suggested password doesn't meet the site's criteria you're out of luck using the generator.
1) It displays a little icon in form fields that you can press to access its functionality. When 1Password is locked (after inactivity) clicking this icon does not in fact open 1password, but displays the message "use ctrl+period to open password". Why would I click the icon if opening 1password wasn't already what I wanted?! Maybe this is a security feature, I don't know? But then make the icon reflect whether 1pw is currently locked or not, so I don't waste time clicking this icon when most of the time doing so achieves absolutely nothing.
2) The 1pw dropdown interferes with firefox' native dropdown in annoying ways. After about one year of usage I still haven't figured out what makes the 1pw dropdown appear and what not.
3) Sometimes when the 1pw dropdown opens up, it makes the whole page jump/move vertically. What's that about?
There are other glitches like this depending on how sites are programmed. Sometimes it's 1pw filling in the fields that makes the whole page jump too.
4) As others have said: It would make a lot more sense if a new password could be saved AFTER the sign up process on a site.
5) There is no way to customize the password generator as there is for exampe in the Android app. If the suggested password doesn't meet the site's criteria you're out of luck using the generator.
Developer response
posted 6 years agoThank you for sharing! I’m happy to address the issues you mentioned.
1. I appreciate this feedback. The Ctrl+Period shortcut does open the 1Password X pop-up, but I agree that it’d be nice to have the ability to unlock 1Password X directly from the inline menu.
2. It sounds like you’re wanting to use Firefox’s autofill feature as well as 1Password. They can interfere, but we do have a way to disable the 1Password X inline menu if you’d prefer. To do so, turn off the “offer to fill and save passwords” option on the 1Password X settings page.
3. I haven’t heard of any reports of this, so I’d love to know when/where that happens. Do you experience it only on a certain website or does it happen on all sites? Please let us know at support+x@1password.com.
4. This request is on our radar, although determining whether a user has successfully signed into a site has given us some trouble in the past. In the end, we took the most reliable approach to save a Login before moving on to the next page. Not only that, but we need to capture the credentials on the page before moving onto the next, and if we don’t offer to save until moving onto the next page, those credentials need to be stored somewhere. I wouldn’t agree that’s the most secure option, but it’s something we’ll keep in mind as we build future versions of 1Password.
5. We do offer a full-featured password generator within the 1Password X pop-up. To get there, you’ll want to click the + button then click Password Generator. Here’s a video that shows how to access it: https://s3.amazonaws.com/com-agilebits-users/kaitlyn/password_generator.mp4
These are fantastic pieces of feedback, so I’m really glad you shared them. If there’s anything else we can help you with, please don’t hesitate to reach out via email.
1. I appreciate this feedback. The Ctrl+Period shortcut does open the 1Password X pop-up, but I agree that it’d be nice to have the ability to unlock 1Password X directly from the inline menu.
2. It sounds like you’re wanting to use Firefox’s autofill feature as well as 1Password. They can interfere, but we do have a way to disable the 1Password X inline menu if you’d prefer. To do so, turn off the “offer to fill and save passwords” option on the 1Password X settings page.
3. I haven’t heard of any reports of this, so I’d love to know when/where that happens. Do you experience it only on a certain website or does it happen on all sites? Please let us know at support+x@1password.com.
4. This request is on our radar, although determining whether a user has successfully signed into a site has given us some trouble in the past. In the end, we took the most reliable approach to save a Login before moving on to the next page. Not only that, but we need to capture the credentials on the page before moving onto the next, and if we don’t offer to save until moving onto the next page, those credentials need to be stored somewhere. I wouldn’t agree that’s the most secure option, but it’s something we’ll keep in mind as we build future versions of 1Password.
5. We do offer a full-featured password generator within the 1Password X pop-up. To get there, you’ll want to click the + button then click Password Generator. Here’s a video that shows how to access it: https://s3.amazonaws.com/com-agilebits-users/kaitlyn/password_generator.mp4
These are fantastic pieces of feedback, so I’m really glad you shared them. If there’s anything else we can help you with, please don’t hesitate to reach out via email.
1,782 reviews
- Rated 1 out of 5by Firefox user 13261523, 2 days ago1Password does several things well, especially in Google Chrome. However, in Firefox, the 1Password experience is genuinely problematic and highly unreliable.
The most serious issue is that it does not work properly with HTTP Basic Authentication pop-up login windows. In Firefox, I often have to click multiple times and even navigate back in the browser before eventually receiving a different error message, after which the login may finally work. This issue does not occur in Google Chrome.
This has been going on for months. I pay for an expensive subscription, but I do not expect to renew it unless this problem is properly resolved. For my work, I use a very large number of HTTP Basic Authentication links with login pop-ups, and this simply has to function correctly. At the moment, I am forced to click repeatedly or switch to Google Chrome just to get basic functionality.
Support from 1Password has also been extremely slow. It often takes several days to receive a response, which is very disappointing.
My subscription runs until November 2026, but I am already considering alternatives. That is unfortunate, because 1Password does many things very well. However, when it comes to Firefox, the overall experience has been a major disappointment. Judging by the large number of negative comments here, I am clearly not the only one experiencing this.
Sidenote: also the 1Password application for Android phone has issues; it reports 9 out of 10 times, that it has no connection, so all passwords I am adding, do not show up on my desktop. #fail #1password - Rated 1 out of 5by Firefox user 19822537, 3 days agoThe plugin is significantly slowing my browser, tested my suspicions on a browser benchmark site and speed score went from 8 with the plugin on and 30 with it disabled (nothing else changed)
- Rated 1 out of 5by aaFn, 22 days agoCrap application, intrusive, pop ups all the time. Obscure ways to configure, tries to be "intelligent" but of course is not and then hides its internal "guessed" configuration, much less flexible and customizable than Keepass.
When imposed by companies, have to use it, else avoid like hell ! (and do not use it for personal side, your data is on a cloud and a company which is not trustable !) - Rated 1 out of 5by Firefox user 5951631, a month agoIf you already have 1password account, that has some kind of order, this extension will ruin the order you created by duplicating records you created with records called "Sign in" or something.
- Rated 4 out of 5by Garett, a month agoWorks well for the most part, but it can get annoying when I don't want to save a particular account used for log-ins. The pop-up should have a "No, and don't ask me again" option so that it doesn't come up every time.
- Rated 5 out of 5by Firefox user 19433288, a month ago
- Rated 3 out of 5by Liang, 2 months agoIt works but introduces severe performance degradation, you can prove this by going on browserbench and running the test with it disabled and compare
- Rated 1 out of 5by syldub, 2 months agoNul. Intrusif au possible. Je dois utiliser 1Password car mon entreprise l'impose... mais KeePass est largement plus adapté. On a sans arrêt des popup au cours de la navigation. Dommage, les options qui auraient pu être intéressantes pour être moins pollué ne sont pas paramétrables. Insupportable. Désinstallé direct.
- Rated 4 out of 5by Firefox user 19025062, 2 months agodescent add-on. Please add a mobile compatible version!
- Rated 4 out of 5by mokidokie, 3 months agoI've used this for years with no problems, but recently (within the last few months) it's been hyper-aggressive with the pop-up prompts - even when not signed in. Click out of it and immediately it comes back when you focus on the next field on the same page. It's gotten so bad I've had to disable the extension until the time i actually need it, and then once i'm done i have to disable it again. Not sure what the heck they changed on the back end but it needs to stop.
- Rated 5 out of 5by Tracy, 3 months ago
- Rated 1 out of 5by Firefox user 18575225, 3 months ago
- Rated 4 out of 5by Nikola, 3 months agoIt works good in most of the time, but sometimes it doesn't. Mostly when it comes to OTP it could make mistakes, and also auto-fill sometimes won't work. But it's ok overall..
- Rated 3 out of 5by alexzm1, 4 months agoWorks Ok for most of the web sites but it is buggy and doesn't work if I try to use my access key to login in account.samsung.com, it works for other browsers like Chrome and Safari but not in Firefox
- Rated 5 out of 5by sharxx47, 4 months ago
- Rated 5 out of 5by DonCan94, 4 months ago
- Rated 5 out of 5by Niels, 5 months ago
- Rated 1 out of 5by Tiago, 5 months ago1password is great, but this extension - omg.
This is true for all extensions actually, including mobile.
It will just assume that you want to use 1password for everyfield: name? age? postcode? etc... the 1password autocomplete will hijack, hide buttons, misbehave when arrows are being pressed for the default/browser values, etc...
It's the most annoying thing - you have to chose: have a good password completion experience and a terrible for everything else form related? Or the inverse? - Rated 5 out of 5by versita, 5 months ago
- Rated 5 out of 5by Firefox user 19526320, 6 months ago
- Rated 1 out of 5by Arajin, 6 months agoHorrible!!
I had to change password manager because of lastpass not being able to prevent a data breach every other week so i opted for 1password!
I regret the day i chose this slopy mess! 1password is comically bad in everything it does - Rated 5 out of 5by Firefox user 19510897, 6 months ago
- Rated 4 out of 5by Chris Hayes, 6 months agoUsed 1Pass for about 7 years. Generally pretty solid, and usually the first to adopt new security practices. I like how smooth 2FA is.
The Firefox support could be better—the app always says "Firefox needs an update". Might be Snap related. Otherwise it functions fine. Sometimes the password autofill replaces fields that should be left alone.
1Pass uses a secondary password, called a "Secret Key", it's required when you use a new device. Be aware that you absolutely cannot lose this.
To the reviewer calling it "enshittification"—that's not what that word means. 1P has had secret key as long as I've used it (since 2019), that's long before Cory Doctorow even came up with that word.