Reviews for AdBlock for Firefox
AdBlock for Firefox by AdBlock, Carly
Review by Firefox user 14441358
Rated 1 out of 5
by Firefox user 14441358, 7 years agoI don't trust sell-out extensions that claim to block adds but opt for "non-obtrusive adds" to be allowed. This is a con, a way to get paid from both directions and flies in the face of any concept of ADD BLOCKING and PRIVACY. In the first bullet point of AdBlocks own description they claim "All Adds blocked by default", but that is not true according to their privacy policy or need to enter settings and turn off "acceptable add permission". So which is it? All adds, most or some? Is a little honesty too much to ask for, how about full disclosure?
AddBlock : Don't give a pat on the head reply and tag a bunch of articles or send me on an errand to debug your program. Comments made to others who have similar problems have been untenable when all they will do is uninstall your extension and install Ghostery, Privacy Badger, or a dozen other extensions that do not require the efforts you tender. Useless redirects are a smoke screen strategy to hide a lack of substance in a response when one is taken to task. I can see why this is a challenge when the typical "OMG what a great add blocker, I don't now how I ever got anything done before, LOL ;) " reviewer has no clue.
AddBlock : Don't give a pat on the head reply and tag a bunch of articles or send me on an errand to debug your program. Comments made to others who have similar problems have been untenable when all they will do is uninstall your extension and install Ghostery, Privacy Badger, or a dozen other extensions that do not require the efforts you tender. Useless redirects are a smoke screen strategy to hide a lack of substance in a response when one is taken to task. I can see why this is a challenge when the typical "OMG what a great add blocker, I don't now how I ever got anything done before, LOL ;) " reviewer has no clue.
Developer response
posted 7 years agoHi, and thanks for your comments. Thanks especially for pointing out the oversight in AdBlock's description in the AMO. We'll get that corrected ASAP.
The Acceptable Ads program isn't a con. It's a compromise, a way to help creators get the revenue they need to keep creating the content we all enjoy, while protecting us all from the truly bad ads nobody wants. The vast majority of our users are grateful for this middle way. Folks who want a scorched-earth approach are welcome to check out uBlock Origin. Its developer has a different philosophy than we do, so it meets a need we have chosen not to.
I know it's frustrating to ask for help, only to be told to try a complicated-looking series of debugging steps. We do this for a few reasons. Sometimes we ask our users to help troubleshoot issues that we can't reproduce. Much of the time, the steps we suggest are the result of successful troubleshooting; that is, they are the solution. We never want our users to feel they're getting a runaround or being directed to useless information. If we get something wrong in a support article and we are taken to task, whenever possible I'll fix it then and there. With one person supporting 65M users, we can't devote the in-depth 1:1 time we would all prefer. Last but not least, product reviews (along with Twitter and Facebook) aren't the best place to troubleshoot issues. It's much better to open a ticket on our support portal, help.getadblock.com.
If you've run into an issue and neither our responses to other reviews nor our knowledge base has helped, I encourage you to open a ticket. I'll be happy to dig in as much as needed to get things working for you again. :)
- Rhana, AdBlock Community Manager
The Acceptable Ads program isn't a con. It's a compromise, a way to help creators get the revenue they need to keep creating the content we all enjoy, while protecting us all from the truly bad ads nobody wants. The vast majority of our users are grateful for this middle way. Folks who want a scorched-earth approach are welcome to check out uBlock Origin. Its developer has a different philosophy than we do, so it meets a need we have chosen not to.
I know it's frustrating to ask for help, only to be told to try a complicated-looking series of debugging steps. We do this for a few reasons. Sometimes we ask our users to help troubleshoot issues that we can't reproduce. Much of the time, the steps we suggest are the result of successful troubleshooting; that is, they are the solution. We never want our users to feel they're getting a runaround or being directed to useless information. If we get something wrong in a support article and we are taken to task, whenever possible I'll fix it then and there. With one person supporting 65M users, we can't devote the in-depth 1:1 time we would all prefer. Last but not least, product reviews (along with Twitter and Facebook) aren't the best place to troubleshoot issues. It's much better to open a ticket on our support portal, help.getadblock.com.
If you've run into an issue and neither our responses to other reviews nor our knowledge base has helped, I encourage you to open a ticket. I'll be happy to dig in as much as needed to get things working for you again. :)
- Rhana, AdBlock Community Manager
3,512 reviews
- Rated 1 out of 5by GiantShoe, 5 days agoWhat idiot at AdBlock thought it would be a good idea for AdBlock to show me popup ads for their premium service? fire that dipshit.
- Rated 3 out of 5by MollyMations, 6 days agoThere is no reason why you needed to refresh every single tab in my Firefox instance at once without warning to spontaneously give me a free trial for a garbage subscription service I did not want
- Rated 4 out of 5by dosukoi, 7 days ago
- Rated 5 out of 5by Howard, 19 days ago
- Rated 1 out of 5by tl, 20 days agoCreates multiple virus like software applications that are intentionally hard to uninstall. Also not a reputable company, takes your information and tries to hide it from you that they do it.
Developer response
posted 19 days agoPlease check that you have the real AdBlock extension and not an imitation. If you have questions or concerns, please let us know at help@getadblock.com — Kat C., AdBlock Support - Rated 5 out of 5by Light, a month agoOne of the best AdBlockers, but sadly only available for desktop and not for Android. Will it ever come for Android?
Developer response
posted 19 days agoAdBlock is currently available on Android for the Samsung Internet browser. You can find instructions for installing here: https://helpcenter.getadblock.com/hc/en-us/articles/48477803161491-Install-AdBlock — Kat C., AdBlock Support Developer response
posted a month agoI'm glad to hear AdBlock has been convenient and easy to use. If you have any questions or feedback, please let us know at help@getadblock.com. — Kat C., AdBlock Support- Rated 4 out of 5by Praise the Eternal Meat Worm, a month ago
- Rated 1 out of 5by GemTheDestroyer, 2 months agoDidn't work at all, even when I reviewed the settings.
Developer response
posted a month agoPlease feel free to email us at help@getadblock.com so we can assist. — Kat C., AdBlock Support - Rated 1 out of 5by Vormix_Sv, 3 months agoРасширение вызывало постоянные утечки памяти, вплоть до 6 Гб. Приходилось перезапускать браузер. Заменил на uBlock Origin, работает отлично, даже лучше в некотором роде, т. к. AdBlock не везде мог блокировать рекламу
Developer response
posted 3 months agoЕсли вы решите снова попробовать AdBlock и вам потребуется помощь в устранении неполадок, пожалуйста, свяжитесь с нами по адресу help@getadblock.com. — Kat C., AdBlock Support - Rated 3 out of 5by OPODER, 4 months agoÉ muito bom. Porém, tem atrapalhado o menu de controle de velocidade de reprodução do YouTube. Ele não monta corretamente e perde a funcionalidade. Mesmo usando pelo teclado. Por gentileza, revisem a extensão. Grato.
It's very good. However, it's been interfering with the YouTube playback speed control menu. It doesn't load correctly and loses functionality, even when using the keyboard. Please review the extension. Thank you.Developer response
posted 3 months agoThis behavior is a side effect of one of the filters that solves long buffering on YouTube. We are working on a solution so that it doesn’t impact playback options. You can reach us at help@getadblock.com with any questions. - Rated 5 out of 5by 7bug, 4 months ago
- Rated 1 out of 5by Firefox user 19631863, 4 months ago
- Rated 5 out of 5by Firefox user 14733171, 4 months ago
- Rated 5 out of 5by Vinicius, 4 months ago
- Rated 2 out of 5by Firefox user 13121698, 5 months agoYes, it blocks some ads, but I am sick of it interrupting whatever I am doing by randomly opening up a new tab whenever it feels like. Not even upon opening the browser, just whenever you're trying to do something. There are better ways to get users to donate or notify them that they've updated. Please fix this. At least make these into browser notifications or something, just not highjacking my browser to a new tab while I'm doing something.
Developer response
posted 5 months agoWe update AdBlock about every two weeks. If you haven’t upgraded to Premium, the payment page will display when we update, letting you know about any new features and offering you the option to upgrade. You can close the page by clicking the “x” on the tab. To turn the update page off entirely, click on the AdBlock icon on your browser’s toolbar, then the gear icon, and select the General tab. Choose “Opt-out of all data collection in the AdBlock extension.” If you have questions, please email us at help@getadblock.com. - Rated 5 out of 5by Firefox user 19531781, 6 months ago
- Rated 1 out of 5by Mike, 6 months ago
- Rated 5 out of 5by VOIIIXI, 6 months agoI've been looking everywhere for an Ad-block that disables Ad-blocking everywhere except for specific sites that you set, and I finally found it!
Developer response
posted 5 months agoI'm so glad we've been able to help! If you have questions or feature requests, you can email us at help@getadblock.com. - Rated 1 out of 5by 720Florian, 7 months agoIt advertises that ads on Twitch are blocked, but that's not the case. And you can't really report when something isn't working. I find alternatives like Ublock better.
Developer response
posted 6 months agoTwitch is very well-funded with a large team entirely focused on finding ways around our blocks. Please email us at help@getadblock.com so we can check your settings and report the issue. — Kat C., AdBlock Support - Rated 1 out of 5by Energetic Rain, 7 months agoA decent ad blocker but the extension opens new tabs asking for donations way too frequently. Ad Block became the very thing it sought to destroy.
Developer response
posted 7 months agoPlease open a ticket at https://helpcenter.getadblock.com/hc/en-us/requests/new so we can resolve this for you. — Kat C., AdBlock Support - Rated 4 out of 5by Firefox user 13516319, 7 months ago
Developer response
posted 7 months agoПопробуйте выполнить действия по устранению неполадок, описанные в этой статье: https://helpcenter.getadblock.com/hc/en-us/articles/9738549743251-Seeing-unblocked-ads-Start-here- — Kat C., AdBlock Support- Rated 1 out of 5by Firefox user 17275815, 8 months agoClaims to work on YouTube, does not work on YouTube.
Developer response
posted 7 months agoPlease open a ticket at https://helpcenter.getadblock.com/hc/en-us/requests/new so we can assist. — Kat C., AdBlock Support - Rated 5 out of 5by merrelis, 8 months ago