Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
Review by Rockwell_666
Rated 1 out of 5
by Rockwell_666, 6 months agoThis extension is extremely fickle. I have no problem on some websites, but not on others.
Even when I have a saved password, it doesn't autofill my details, nor give me the NordPass drop downs.
Also if I right click on the ID/ Password boxes, it only gives me the option to "manage passwords", but not "use saved password."
Sometimes, if I keep trying to log in, NordPass suddenly wakes up and says "Oh, you've got saved details for this site, would you like to log in?"
This is very frustrating, because there seems to be no reason for it.
Even when I have a saved password, it doesn't autofill my details, nor give me the NordPass drop downs.
Also if I right click on the ID/ Password boxes, it only gives me the option to "manage passwords", but not "use saved password."
Sometimes, if I keep trying to log in, NordPass suddenly wakes up and says "Oh, you've got saved details for this site, would you like to log in?"
This is very frustrating, because there seems to be no reason for it.
Developer response
posted 6 months agoHello. That should not be happening! Could you please make sure to contact our support team for them to look closer into the matter and what could be causing it? We’d be happy to help! Our team is available 24/7 at support.nordpass.com.
1,053 reviews
- Rated 5 out of 5by Al, 5 days ago
- Rated 5 out of 5by Seraph, 10 days ago
- Rated 5 out of 5by Firefox user 17502276, 10 days ago
- Rated 4 out of 5by Firefox user 14888158, 15 days ago
- Rated 5 out of 5by Lukas Namupala, 20 days ago
- Rated 5 out of 5by Firefox user 12924860, 21 days ago
- Rated 5 out of 5by Edgar Rubio, 25 days ago
- Rated 5 out of 5by andre luiz dutra, 25 days ago
Developer response
posted 25 days agoThanks, Dale! We appreciate your feedback and are happy to hear it's working well for you! 😊- Rated 4 out of 5by Wuffa, a month ago
- Rated 2 out of 5by Dangme, a month agoInstalled this to test for a replacement for my current and very expensive 1Password.
Issues: Any time an email entry presents on a webpage, NordPass' box pops up directly under the email entry section. There is no way to move this box, even if it is covering selections below (perhaps you have 3 different email accounts that you would normally select from).
Issue: For new password entry, it presents a random password to fill in and use. This window allows for autofill and expected functions as well as a "copy" button to copy the password it has suggested. The copy button doesn't work. Had I not been paying careful attention, I would have locked myself out by assuming the password I was pasting elsewhere (solely for purposes of testing nordpass).
These two issues tell me that Nordpass is simply not ready for release to public.
I'll keep looking for my 1Password replacement.Developer response
posted a month agoHello! We're sorry to hear about the negative experience with our service. The email entry issue and copy button malfunction aren't ideal, and we'd love to investigate it further. Could you drop a message to our support team via live chat at support.nordpass.com ? We'll be happy to help resolve this. Thank you for giving us a chance! - Rated 5 out of 5by Yaroslav, a month ago
- Rated 5 out of 5by gadget76, a month ago
- Rated 5 out of 5by mylittlelu, a month agoThe extension is a great replacement for 1Password. But 1 star for Mozilla not allowing the NordPass extension to be visible on the task bar.
Developer response
posted a month agoHi there! 🌟 Thanks for the great review of our extension. 🌟Limitations with Firefox's task bar visibility are beyond our control, but we're glad to be a top choice for you! 🦊 Developer response
posted a month agoHi! Thank you for taking the time to leave your review on our service. We appreciate it!- Rated 5 out of 5by Harry, a month ago
- Rated 5 out of 5by Jakez, a month ago
- Rated 5 out of 5by Alfredo Maciel, a month ago
- Rated 5 out of 5by Bunbun, a month ago
Developer response
posted a month agoHello! Thank you for the positive feedback. We're delighted you're enjoying our service exclusively.🙇- Rated 5 out of 5by Dinesh, a month ago
- Rated 5 out of 5by 69000iQ, 2 months agoTypical AAA+ quality one would expect from any product made by the genius's at Nord.
Developer response
posted 2 months agoYour review brightened our day! We're committed to delivering excellent service, and we're glad you noticed. Stay safe! Developer response
posted 2 months agoHello there. We’re sorry to hear that! If you’re experiencing issues with our service, make sure to contact our customer support team. We’re ready to help you 24/7 at support.nordpass.com.- Rated 5 out of 5by Firefox user 18115272, 2 months ago
- Rated 4 out of 5by Serge, 2 months ago