Reviews for Proton Pass
Proton Pass by Proton
Review by Firefox user 16418872
Rated 1 out of 5
by Firefox user 16418872, 2 years agoDoesn't have autofill which makes is dealbreaker considering it's one of the core features that every other password manager already has.
To make it worse, they use the term "autofill" to describe their difinitively MANUAL method of entering credentials. It's misleading, and confusing. I even wasted two days communicating with their customer support in a frustrating back-and-forth because they don't understand what "autofill" means.
To make it worse, they use the term "autofill" to describe their difinitively MANUAL method of entering credentials. It's misleading, and confusing. I even wasted two days communicating with their customer support in a frustrating back-and-forth because they don't understand what "autofill" means.
Developer response
posted 2 years agoCan you elaborate on what exactly you're referring to by 'autofill' so we make sure there are no misunderstandings?
Autofill should work on most websites (by suggesting your saved login items for a particular website when you go to log into that website) the same way that your memorized passwords in your browser might work.
We're working on improving the autofill functionality for all web services reported by our community. Please feel free to flag any problematic web services or apps to us either by editing your review or by contacting us at pass@protonme.zendesk.com, and we'll note your feedback for future improvements. Thank you for taking the time to rate and review our extension!
Autofill should work on most websites (by suggesting your saved login items for a particular website when you go to log into that website) the same way that your memorized passwords in your browser might work.
We're working on improving the autofill functionality for all web services reported by our community. Please feel free to flag any problematic web services or apps to us either by editing your review or by contacting us at pass@protonme.zendesk.com, and we'll note your feedback for future improvements. Thank you for taking the time to rate and review our extension!
2,831 reviews
- Rated 5 out of 5by Firefox user 19699935, 12 hours ago
- Rated 5 out of 5by Luna, 13 hours ago
- Rated 5 out of 5by crawlerto, 14 hours ago
- Rated 5 out of 5by K S, 15 hours agoSo smooth and well done. I switched from bitwarden because I got proton unlimited, and its just a great experience
- Rated 5 out of 5by Troy, 15 hours ago
- Rated 5 out of 5by Firefox user 19720258, 2 days ago
- Rated 5 out of 5by Firefox user 14072985, 2 days ago
- Rated 5 out of 5by H345, 3 days ago
- Rated 5 out of 5by newton, 4 days ago
- Rated 5 out of 5by Firefox user 15208882, 4 days ago
- Rated 5 out of 5by Firefox user 19715717, 4 days ago
- Rated 5 out of 5by Firefox user 19715406, 5 days ago
- Rated 5 out of 5by Adam, 5 days ago
- Rated 5 out of 5by void, 5 days ago
- Rated 5 out of 5by LPagote, 5 days agoI'm really happy with proton overall. I'd suggest few minor tweaks more a QOL rather than a necessity. It works perfectly as it is.
- Rated 5 out of 5by Firefox user 18870418, 5 days ago
- Rated 5 out of 5by vuz3y, 5 days agovery easy to use and setup. Especially handy to have multiple vaults to separate work-stuff from private-stuff.
- Rated 5 out of 5by Arnold, 5 days ago
- Rated 1 out of 5by Firefox user 14347746, 6 days agoPaid proton pass subscription constantly signs out on it's own even while I'm signed in to the same proton account for email in the adjacent tab, with or without paid proton VPN plus. Often will not fill log-ins on popular websites and at times clicking icon doesn't even show info for copy paste to sign in. Hasn't offered a way to use "email alias" for signing up on new web sites for months. All of this occurs with three different, up-to-date browsers with other extensions, ad-blocking and security disabled, on Two Very Different Windows Computers! I have uninstalled, cleared all browsing data, and reinstalled with no change. In short - a very frustrating, faulty password manager and a complete waste of money. Proton Developer - PLEASE don't bother with your standard "that doesn't sound right", "more information" and "Contact us" drivel. Fix it or don't; I'm moving back to a functional and reliable alternative provider.
Developer response
posted 5 days agoSorry to hear about your experience. We'd love to help and document your feedback so we can work on improving the autofill experience, but we would need you to flag the problematic services so we can report them to the development team. Please reach out to us at https://proton.me/support-contact and flag the services in question.