Reviews for Proton VPN: Fast & Secure
Proton VPN: Fast & Secure by Proton, Proton Team
29 reviews
- Rated 2 out of 5by Firefox user 17954442, 3 years agoAlthough I love the idea behind the app, using it has seriously downgraded my internet experience. Works fine after installation, but alfter closing my browser and restarting it, it shows connected but none of my (buffered) pages will load. Disconnecting and reconnecting more often than not results in the app saying it can't make a connection to the server. The only way I get it to work so far is disconnecting vpn, loading pages without the vpn connection, and then connecting VPN again - miraculously, suddenly, it connects to the servers. But having to load pages without vpn first seems to beat the purpose of it. This is not the robust proton applicatin quality I've come to love, I'll be switching back to the desktop app.
- Rated 2 out of 5by RT, 3 years agoIt's nice to have a proton vpn extension. However, after successfully conneting, all traffic in the browser is blocked by the company firewall. The extension needs measures to circumvent blocks, otherwise is useless in most relevant cases (or countries).
edit: secure core is blocked too. Using the proton desktop application, only stealth protocol is able to connectDeveloper response
posted 3 years agoHello, can you maybe try Secure Core, as it's using a different port on the browser extension, if a firewall is blocking by port, it might fix it. - Rated 2 out of 5by barrowsx, 3 years agoThe actual ProtonVPN service itself is definitely 5 stars, but unfortunately this add-on has a few glaring issues that make it borderline unusable:
- The connection will randomly drop and reconnect. Obviously for a VPN extension, this is a pretty critical failure and needs to be addressed ASAP.
- Compounding this, as far as I can tell, there is no "kill switch" option at all, so if the tunnel loses connection then your web traffic leaks to your ISP.
- When the extension randomly drops your connection, if you have the "Secure Core" option selected, it will not reconnect via Secure Core and instead just directly reconnect to the fastest server.
Additionally, it would be nice if you could enable some free servers for those with non-premium accounts, but I recognize that you're running a business and the extension is meant to be a value add for paying users. Having said that, however, the extension itself is critically flawed, and I would recommend users instead use the desktop version of ProtonVPN and tunnel your web browser's traffic through it instead, as it at least has a functioning kill switch option to help prevent leaks. - Rated 2 out of 5by ThisIsRandom2, 3 years agoIt keeps disconnecting. I have already upgraded to 0.1.7. It happens whenever there is inactivity and you resume browsing. The inactivity triggers the disconnect. If I keep actively browsing it won't disconnect. However, that's not sustainable.
Developer response
posted 3 years agoHello, thanks for your report, browsers have mechanisms to shutdown services that are no longer "needed" and our proxy got kicked by this when there are no requests. It's in our top priorities to prevent this.