Reviews for Browsec VPN
Browsec VPN by Browsec Inc
Review by PlusPast
Rated 1 out of 5
by PlusPast, 5 years agoI tried the free version of Browsec for a week and found it fair enough for site viewing, but it's utterly useless for downloading files. I could not download a single file... not a 100 mb file, nor a 50 mb file, or even a 25 mb file. Each file usually began transferring at a reasonable speed, often near 100 kbps, but the speed always dwindled down to less than 20 kbps before finally stopping altogether and failing. Sometimes that took a few minutes to happen, and sometimes it happened in less than a minute. It didn't matter which of the four free locations I used. In fact, I tried downloading the same file via all four locations, first in the United States, where I'm located, then in the Netherlands, Singapore, and the United Kingdom, and the download failed every time with each of the six files I tried. I further tried a dozen or more files in one or two locations each, all without success. Obviously, Browsec is never going to allow any downloads to complete in the free version, which I have to assume is intentionally done to get users to upgrade to the paid version. The only other explanation is that it's simply a very slow and unreliable network. So, Browsec isn't any good for someone like me who browses and occasionally wants to download something they find, but doesn't do that often enough to justify paying for the expanded version. And if I did need it enough to pay for it, I wouldn't feel confident in trusting my credit card info to a company whose product performs so poorly (not even to give the paid version a free 7-day trial), as that usually indicates a lack of competence. Uninstalled.
Developer response
posted 5 years agoHello, we're sorry to hear about this experience. We assure you we never set download speed or data limits for our free servers. We perfectly understand that degrading the performance of the free version is not the best way to sell Premium. Still, the free servers have a much heavier user load, that's why they may perform slower that the Premium ones. Also, there can be several external reasons for the situation you described: downloading several files at once, your ISP's poor bandwidth to the target country, etc. It would be great if you could contact us at support@browsec.com and describe the case in more detail. We would like to investigate it and help you get the best possible performance with Browsec.
4,053 reviews
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