Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordPass
Response by NordSecurity
Developer response
posted 12 hours agoHi Gregg, thanks for flagging this. We understand the frustration. Please email our support team at support@nordpass.com with your Firefox version and extension details so they can investigate this with you.
1,120 reviews
- Rated 1 out of 5by Firefox user 20123622, a day agoExtension wont install no matter what I try or device
- Rated 5 out of 5by Shaggy_Mango, a day agoJust signed up for NordPass (my first password manager) and I have to say this extension is making things super easy. I can't compare it to others but fwiw it works as intended and does make my life easy.
- Rated 5 out of 5by Firefox user 19141946, a day ago
- Rated 5 out of 5by Rasmus K, 2 days ago
- Rated 1 out of 5by Gregg OD, 3 days ago!MEMORY CONSUMPTION ALERT!
I had a memory consumption issue in firefox. This extension is the problem. It causes a tab that naturally uses 70mbs memory to use 200mbs when this extension is enabled.
Im sure this extension may have a memory leak as well. If you are perplexed as to why your firefox is using so much memory, it has to do with this extension.Developer response
posted 12 hours agoHi Gregg, thanks for flagging this. We understand the frustration. Please email our support team at support@nordpass.com with your Firefox version and extension details so they can investigate this with you. - Rated 5 out of 5by Tiago, 6 days ago
- Rated 5 out of 5by Jan Friedrich, 7 days ago
- Rated 5 out of 5by Firefox user 16856479, 11 days ago
- Rated 5 out of 5by Peter, 12 days agoAfter using other password managers I switched to Nordpas. Great app, easy to use. Far less conflicts than other app's I've used.
Developer response
posted 10 days agoHi there. Thank you for choosing us, and we're thrilled to have met your expectations! If anything, do not hesitate to reach us at support.nordpass.com. - Rated 5 out of 5by Andy, 12 days ago
- Rated 5 out of 5by Derek, 14 days ago
- Rated 5 out of 5by Norman, 17 days ago
- Rated 1 out of 5by Harry, 17 days agoThis is specifically for the Firebird add-on, and I'd give it a zero if they had one. To me it seems ridiculous that Firefox ESR, the more secure Firefox version and what we use in our business for that reason, is not supported by the Nordpass add-on. Imagine, a secure browser, not supported by a security company. Ironic and without merit.
To add, tech support simply suggested I use a different browser. Helpful ... not.
Worked great for me, until it didn't.
*update*
The only ticket I received was in May when I used the chat to point out the issue. ticket (ID #21010468). I was told to use;
[QUOTE]
• Google Chrome
• Mozilla Firefox
• Opera
• Edge
• Safari
Firefox ESR would not be supported.
[/QUOTE]
I like the product and use NordVPN as well. FTR, both products are for home use, at home I use the same browser and change profiles to a personal profile. I prefer to use Firefox ESR or Waterfox (Firefox ESR based) as it allows seamless sync options. I can't see any benefit to having 2 versions of Firefox installed.Developer response
posted 11 days agoHello, Harry. Thank you for updating your review and providing your Ticket ID and additional context. We understand your frustration, particularly since Firefox ESR is your preferred browser both for security reasons and for maintaining a consistent setup between your profiles. Being advised simply to switch browsers understandably wasn't the solution you were looking for.
At this time, ESR-based browsers are not officially supported by the NordPass extension. While standard Firefox is supported, we recognize that installing and maintaining a separate browser solely for NordPass isn't an ideal workaround for everyone.
We've forwarded your feedback regarding Firefox ESR compatibility and the support experience to the relevant teams for future improvements. Hopefully, such functionality will be available in the future. We're sorry this compatibility limitation has negatively affected your experience! - Rated 3 out of 5by Stroman, 22 days ago
- Rated 5 out of 5by Jblakewood, a month ago
- Rated 5 out of 5by fchapman26, a month agoReally easy to use, great to have one place for all my emails that works across all devices
Developer response
posted 24 days agoHi! Thank you for the lovely feedback. We’re so glad NordPass makes it easy to keep everything in one place across your devices!🙌 - Rated 5 out of 5by Trailblazer, a month ago
- Rated 5 out of 5by Firefox user 14427028, a month ago
- Rated 4 out of 5by Firefox user 17705859, a month ago
- Rated 4 out of 5by Rai2k, a month agoNordpass un tres Bien mias la raison que j'ai pas mis 5 étoiles est facile nordpass a des fonctionalité payantes qui doivent etre gratuit comme la connexion avec plusieurs appareil , l'email anonyme , la fonction a2F voila
Developer response
posted a month agoBonjour. Nous sommes ravis d'apprendre que votre expérience globale a été positive. Nous apprécions également vos suggestions concernant les fonctionnalités que vous souhaiteriez voir incluses dans la version gratuite. Vos commentaires sont importants pour nous et nous les transmettrons à notre équipe afin d'améliorer continuellement nos offres. Merci pour votre contribution. - Rated 5 out of 5by SELstar, a month ago
- Rated 5 out of 5by Óli, a month ago
- Rated 5 out of 5by Fuurinkazan, a month agoI use NordPass for all my passwords and rely on it heavily. This extension works well and knows where to autofill 9/10 times I use it so it has been really helpful. All my passwords are randomized now so I do feel more secure online!
Developer response
posted a month agoHi Michael, thanks for the kind words! We’re glad NordPass feels easy to use and fits into your day. 😊 Developer response
posted a month agoYour satisfaction is our top priority, and we're delighted to have achieved that with your five-star review!- Rated 5 out of 5by P.M., 2 months ago