Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
Review by User
Rated 1 out of 5
by User, 4 years agoThis browser extension used to work decently enough (although, it has severely slow speeds and page timeouts compared to using full system VPN connection), but then it started to randomly log out without notification, leaving my IP and traffic exposed and unencrypted. Also, in order to log in, it now requires hCaptcha verification (which seems to be an excessive and burdensome extra security step, in my opinion). The problem is that this conflicts with other extensions that mask browser's fingerprint and strict browser cookie settings. Upon completing "finding the penguin", the process just loops back to the beginning... leaving me unable to complete the log-in... thus, making this browser extension completely USELESS to me. It should also be noted that I rarely have issues with hCaptcha on other websites. Further, hCaptcha's accessibility options (for those like me who have a hard time with the visual tests) are also invasive as they require an email address be logged in order for them to place a tracking cookie in the browser (which not only is counter-intuitive to browsing privacy, but also wouldn't work for me as I set to block and clear cookies on exit). Other bot testers offer an easy audio option without the need to log an email address for one-time access. I am a fan of the NordVPN company and will continue to use and trust it's services on all my devices. But I am not a fan of this product and the increasing over-burdensome login policies to protect accounts (maybe switch to having 2 separate connection and account passwords to make connecting devices easier and avoid the need for hCaptcha while still protecting access to account info/payment methods, etc?) Similarly, I'm not a fan of the random log-outs and exposed traffic on the iOS NordVPN app as well, (especially since the VPN connection status icon is hidden on Apple devices by the notch but the Nord iOS app provides no notification of disconnect)... This is a separate, but similar product design flaw.
Developer response
posted 4 years agoHello. We are sorry to hear about the issues! It may be that there's another extension installed on your browser that could be interfering with the connection. Please contact our customer support, for them to take a closer look at it. We would be happy to help you out on this issue resolve! Our team is online 24/7 at support.nordvpn.com. -G.M.
2,759 reviews
- Rated 3 out of 5by Firefox user 14040987, 14 days ago
- Rated 5 out of 5by Kaopy, 16 days ago
- Rated 1 out of 5by Firefox user 20063895, a month ago
- Rated 5 out of 5by Firefox user 13232067, a month agoWorks great for me in virtual machines i don't want tied to my ip address
Developer response
posted a month agoHello. Thank you for the suggestion. We are building our servers based on our customers demand and load increase in a particular region. We'll share your feedback with the appropriate team. G.M.- Rated 5 out of 5by RyL, a month ago
- Rated 5 out of 5by Asib, a month ago
- Rated 5 out of 5by Firefox user 15550585, a month ago
- Rated 1 out of 5by Maxime TEISSIER, a month agoLes nouvelles permissions sont inacceptables. Corrigez le tir ou vous perdrez un client de plus.
Developer response
posted a month agoBonjour ! Merci de votre intérêt. Une récente mise à jour de Firefox a modifié l’affichage des autorisations, mais nous n’avons introduit aucune nouvelle collecte de données. Le terme « généralement » fait référence à des informations existantes telles que votre identifiant d’abonnement et votre devise. Nous restons attachés à la protection de votre vie privée et n’utilisons que les données nécessaires au bon fonctionnement de nos services. Cordialement, G.M. - Rated 1 out of 5by Evan, a month ago
- Rated 5 out of 5by Maciej, 2 months ago
- Rated 5 out of 5by CB, 2 months ago
- Rated 5 out of 5by Firefox user 20021086, 2 months ago
- Rated 5 out of 5by Jagxtreme, 2 months ago"Excellent VPN, it’s very useful for better security and breaking region locks. It's worked great for me, I recommend it." lo uso desde Mexico
- Rated 5 out of 5by Firefox user 13969455, 2 months ago
Developer response
posted 2 months agoЗдравствуйте, нам очень жаль это слышать. Качество соединения может варьироваться из-за местных ограничений. Пожалуйста, напишите в нашу службу поддержки по адресу support@nordvpn.com, и они помогут вам подобрать наилучшие доступные варианты подключения. G.M.- Rated 5 out of 5by Firefox user 17616776, 2 months ago
- Rated 5 out of 5by nv, 2 months ago
- Rated 5 out of 5by Firefox user 18390722, 2 months ago
- Rated 4 out of 5by Antonello, 2 months ago
- Rated 5 out of 5by Firefox user 19993087, 2 months ago
- Rated 5 out of 5by ronnie722, 2 months ago
- Rated 5 out of 5by deanna, 2 months ago
- Rated 5 out of 5by Firefox user 17180508, 2 months ago